Aurenda were contacted by a client following audits from WorkSafe in their WA and Victorian operations.
Both jurisdictions were targeted by that state’s WorkSafe due to a high injury frequency rate, as well as multiple injuries that resulted in prolonged LTI’s.
Aurenda completed a comprehensive audit of their safety management system (SMS) and a staff survey on Safety Culture. From this, a number of key areas for improvement were identified and Aurenda worked closely with the Executive team and Home Managers to make considerable changes in the way that risk was approached within the homes.
This work successfully guided the client and closed out the improvement notices that had been issued by WorkSafe in each jurisdiction, which set the organisation’s long term performance expectations.
From this point on, Aurenda were engaged in a fully outsourced model to manage the client’s Safety and Risk portfolio in its entirety. This partnership has led to significant improvements in workplace culture, a decrease in the frequency and severity of workplace injuries and an overall compliance to legislative requirements. Multiple WorkSafe visits have occurred since our initial engagement and the client has continuously performed exceptionally well.
In addition to this, these improvements have had a flow on effect to insurance premiums. The reduction in the frequency and severity of injuries has had a direct impact on premium calculations and over time, led to the client performing far better than their peers.